Effective Date: [31/07/2026]
This Privacy Policy applies to the website located at wizeon.com (the “Website”), owned and operated by SINGAPORE WIZEON TECHNOLOGY PTE. LTD. (“we”, “us”, or “our”), a company incorporated in Singapore.
This policy complies with the Personal Data Protection Act 2012 (PDPA) of Singapore. It explains how we collect, use, disclose, protect, and manage your personal data when you visit and use our Website, as well as your legal rights in relation to your personal data.
1. Definition of Personal Data
Personal data refers to any information that can identify you, either directly or indirectly, including but not limited to your name, email address, contact number, company affiliation, IP address, and website browsing behaviour linked to an identifiable individual.
2. Personal Data We Collect
We only collect necessary personal data from website visitors. The types of data we may collect include:
Voluntarily Provided Data: Information you actively submit via our website contact forms, inquiry forms, email correspondence, or direct messages, including your full name, email address, phone number, company name, and any content you provide in your messages.
Automatically Collected Data: Standard technical data automatically recorded during your website visit, including your device type, browser information, IP address, website access time, pages viewed, click-through behaviour, and referral source.
Cookie Data: Non-sensitive browsing data collected via cookies and similar tracking technologies to optimise website performance and user experience.
3. Purposes of Data Collection and Use
We use your personal data only for legitimate business purposes and strictly in accordance with PDPA requirements, including:
Responding to your website inquiries, feedback, and service consultations;
Providing you with requested company, product, or service information;
Maintaining and optimising the functionality, security, and user experience of our Website;
Preventing unauthorised access, fraud, and malicious website activities;
Complying with applicable Singapore legal, regulatory, and compliance obligations;
Sending non-intrusive company updates or industry newsletters (only with your explicit consent).
4. Disclosure of Personal Data
We will not sell, rent, or lease your personal data to third parties for commercial purposes without your explicit written consent. We may disclose your personal data only in the following circumstances:
To trusted third-party service providers (e.g., website hosting, email service, security monitoring providers) who assist our website operation and are bound by strict data confidentiality obligations;
When required by Singapore law, court order, or government regulatory authority;
To protect our legal rights, property, and legitimate business interests in the event of disputes, fraud, or security threats;
With your prior explicit approval for specific data disclosure.
5. Data Protection and Security
We adopt reasonable and industry-standard technical and organisational security measures to safeguard your personal data against unauthorised access, disclosure, modification, loss, or misuse. These measures include data encryption, access permission control, regular system security audits, and secure server maintenance.
While we strive to ensure maximum data security, no internet data transmission or electronic storage system is absolutely secure. We cannot guarantee absolute security of data transmitted via our Website.
6. Cookie Usage
Our Website uses cookies and similar tracking technologies to distinguish user preferences, analyse website traffic, and improve browsing experience. You may adjust your browser settings to block or delete cookies at any time. Disabling cookies may affect partial functional experience of the Website but will not prevent basic website access.
7. Your Rights Under PDPA
In accordance with the Singapore PDPA, you hold the following rights regarding your personal data:
Right of Access: Request access to the personal data we hold about you;
Right of Correction: Request correction of inaccurate or incomplete personal data;
Right of Erasure: Request deletion of your personal data where it is no longer necessary for original collection purposes;
Right to Withdraw Consent: Withdraw your previously granted data processing consent at any time;
Right to Restrict Processing: Request restriction of data processing under specific legal circumstances.
8. Data Retention
We retain your personal data only for the period necessary to fulfil the purposes for which the data was collected, or as required by Singapore legal and regulatory requirements. Once the data is no longer needed, we will securely delete or anonymise your personal data.
9. Cross-Border Data Transfer
Your personal data may be transferred to and stored in jurisdictions outside Singapore for website operation and service support. We will ensure all cross-border data transfers comply with PDPA requirements, and the receiving party provides an equivalent level of data protection as required by Singapore law.
10. Data Protection Officer (DPO) Contact
For all privacy inquiries, data rights requests, or complaints regarding our personal data management, please contact us.
Response Period: We will respond to all valid requests within 30 calendar days in accordance with PDPA guidelines.
11. Policy Updates
We reserve the right to update this Privacy Policy from time to time to comply with legal changes or business adjustments. The updated policy will be posted on our Website with a revised effective date. Continued use of the Website after updates constitutes your acceptance of the revised policy.
